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Manager Change Management

General Responsibilities
Job Purpose
The Organizational Change Management Practitioner is responsible for driving and supporting integrated organization development programs. The programs are targeted to create a sustainable competitive advantage by managing organization development projects key to achieving specific strategic goals. The incumbent must possess the confidence and abilities necessary to manage global key initiatives as assigned and in cooperation with senior business leaders.
Work proactively to assess business specific value chain processes to enhance operating effectiveness. Lead and/or support organizational development projects that improve people processes, structures, measures, and accountabilities that optimize the deployment of internal resources, and maximize business results through enhanced organizational effectiveness.
Key Result Areas:
Support the change management effort on a global implementation of our Customer to Cash (C2C) Transformation Project and other key projects and initiatives, for the people side of change, as follows:
+ Successful preparation of affected staff within the organization for implementation of global C2C.
+ Development of Stakeholder Analysis with detailed plans for action planning to accelerate change adoption within the organization.
+ Development of an Organizational Impact and Risk Assessment with detailed plans for mitigation of risks.
+ Working in close cooperation across all Human Resource CoE functions, ensures that organization development initiatives are linked to all other CoE services to ensure a holistic solution approach that drives organizational performance.
+ Manage assigned project?s budget.
+ Support mechanisms for establishing systematic and regular communications with employees. This includes being the sponsor responsible for building an internal employee communication strategy and tactics, by working in close cooperation with the corporate communication function.
+ Support change management and knowledge capture/transfer initiatives to ensure that employees are adequately prepared to deal with change to operate effectively during rapidly changing business conditions. Source and deploy processes to help guarantee that business changes are adopted and supported by Hertz employees globally as ?the way we do business around here?.
+ Manage and integrate employee communication programs (i.e. skip levels, town halls, location visits, pulse councils, etc) to ensure that employee?s concerns and issues is captured, recorded and responded to for proper follow up and communication.
+ Implement specific knowledge management processes to capture and protect critical knowledge and intellectual capital, while working closely with Learning and Development to ensure mentoring and ?shadowing? programs are utilized to effect knowledge transfer of key positions
+ Manage and/or support assigned OD&D programs as projects end-to-end and ensure that all projects have a project plan which is reviewed and updated on a regular basis.
+ Other duties as assigned.
Mandatory Requirements
Educational Background:
+ Degree in organizational behavior or industrial and organizational psychology or a relevant related domain, and ideally, a business degree, e.g. BA, MBA, or equivalent.
Professional Experience:
+ Business experience
+ Change Management
+ Organizational Development
+ Large project experience
Knowledge:
+ Successful implementation of global enterprise-wide transformation projects
+ Knowledge of state-of-the-art change management methodologies and tools
+ Knowledge of state-of-the-art training and learning principles, methodologies, and tools
+ Understanding of organization development and organization effectiveness concepts and their applicability to organizational learning.
+ Ability and eagerness to be intimately involved with the businesses and contribute to business success.
+ Ability to diagnose organizational problems and to build effective relationships with line managers.
+ Ability to convince in situations without formal authority and to push back when appropriate.
+ Fair balance of strategic thinking and hands-on implementation when providing solutions.
+ Good understanding of the industry, the fundamental business principles and its business drivers.
+ Understanding of Human Resource and Organization Development principles.
Skills:
+ Organization development and design concepts, tools, and processes, particularly Organizational Change Management tools
+ Business process design and implementation
+ Understanding of how people go through change
+ Excellent interpersonal, communication and networking skills.
+ Basic understanding of a how technology integrates with business processes
+ Demonstrates resourcefulness, maturity, good analytical skills
+ Exceptional organizing and planning skills with a proven track record in coordinating organizational development and change programs
+ Fundamentals of project management
Preferred Requirements
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EEO/AA: F/M/D/V
EEO Statement
Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Job ID _160794_
\# Positions _1_
Category _Human Resources_
Division _WHQ - Estero - Only_
Position Type _Regular Full Time_


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