", "identifier": { "@type": "PropertyValue", "name": "The Hertz Corporation", "value": "37813" }, "datePosted" : "2018-11-21", "employmentType" : "FULL_TIME", "hiringOrganization" : { "@type" : "Organization", "name" : "The Hertz Corporation" }, "jobLocation" : { "@type" : "Place", "address" : { "@type" : "PostalAddress", "addressLocality" : "Everglades City", "addressRegion" : "FL", "postalCode" : "33929", "addressCountry": "US" } } } }

CRM Production Support Analyst

General Responsibilities
General Responsibilities:
This position will support the Manager, CRM operations to support architecture marketing automation and quality assurance testing. This role will focus on support of the CRM automation tool, and the analysis and execution of customer data to support three brands; Hertz, Dollar and Thrifty.
+ Support the implementation of CRM Marketing Team campaign initiatives utilizing the Salesforce Marketing Cloud tool set.
+ Support new and ongoing communications including manage tickets, develop test, implementation and rollback plans for solution, and implement fixes.
+ Manage marketing automation tool enhancements and fixes.
+ Quality assurance testing including automation review.
+ Construct data import/export/filter query automations.
+ Build segmentation automations.
+ Incorporate campaign optimization testing/results.
+ Develop audiences with segmentation campaign management tool.
Mandatory Requirements
+ Bachelor?s degree required ; preferably in Marketing or a relatable field.
+ Experience in Salesforce Marketing Cloud (or other marketing automation tool) a plus.
+ Ability to analyze data from multiple sources and platforms.
+ HTML/CSS/Scripting/mso tagging skills in relation to Email Design
+ Understanding of API integration with CRM platforms and web properties
+ Understands how to apply technology to support business process and campaign workflows
+ This resource will be versed in email building coding languages like HTML, CSS, Outlook specific styling and scripting as well as in SQL.
Preferred Requirements
_EEO/AA: Females/Minorities/Disabled/Vets_
Job ID _164759_
\# Positions _1_
Pos. Category _Marketing_
Division _RAC_
Position Type _Regular Full Time_

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